General Terms and Conditions of Sound Healing Slovakia

I. Introduction

1. Sound Healing Slovakia s.r.o., Pod Válkom 12, 831 07 Bratislava, ID: 53300025, TAX ID: 2121353366, VAT ID: SK2121353366, registered in the Commercial Register of the District Court Bratislava I, Section: Sro, Insert No. 148407/B carries out business activities in accordance with the law of the Slovak Republic, the subject of which is, among others, the organization of sporting, cultural and other social events (hereinafter also referred to as “SHS”).

2. The trade name Sound Healing Slovakia s.r.o. as well as its graphic representation are protected by industrial property rights, as a trademark registered in the trademark register maintained by the Industrial Property Office of the Slovak Republic under the number 250104. Any use of it without the express consent of SHS or its misuse and/or imitation is contrary to the relevant legislation of the Slovak Republic and gives rise to the right of SHS to redress and compensation for damages.

3. SHS offers its clients the meditation and yoga exercises specified and currently offered on the website www.soundhealingslovakia.sk (hereinafter referred to as the “Services”) at prices currently stated in the price list presented on the website www.soundhealingslovakia.sk.

4. The Customer of the Services may be a natural person over 18 years of age (persons under this age through their legal representative), who is without limitation legally competent, or a legal person through a natural person authorised to act on its behalf (hereinafter referred to as the “Customer”).

5. By ordering the Services, the Customer agrees to these General Terms and Conditions, which are an integral part of the Service Contract concluded between SHS as the Provider and the Customer, and the subject of which is the provision of the Services offered at the time of ordering on the website www.soundhealingslovakia.sk  at the prices stated in the price list presented on the website www.soundhealingslovakia.sk and at the premises of SHS stated on the website www.soundhealingslovakia.sk.

6. SHS and the Customer are together also reffered to as the “Contracting Parties” for the purposes of these General Terms and Conditions.

II. Order

1. The Customer orders the Service exclusively via the website www.soundhealingslovakia.sk in the section named “Booking”, by selecting the specific Service offered on a specific day and at a specific time, which is displayed to the Customer in the calendar offered (hereinafter also reffered to as the “Booking”). Any other method of booking the Service is only allowable when agreed by SHS.

2. The Service ordered by the Customer via the booking is binding on the Customer. When making the booking, the Customer is obliged to provide especially his/her name and surname, email address and telephone number, or other data required by SHS for the purposes of proper registration.

3. The Customer is entitled to cancel the Service booked by him/her no later than 24 hours before the beginning of the booked Service. Such cancellation of the Service is free of charge.

4. SHS is entitled to cancel the provision of the Service on a specific day or time in the event of unpredictable circumstances, of which SHS informs the Customer. In such case, SHS shall provide the Customer with another alternative date and if the price of the Service has already been paid by the Customer, SHS shall not refund the price to the Customer, but the amount of the price includes in the price of the Service provided by SHS to the Customer on the alternative date.

5. In the case of cancellation of the Service by the Customer less than 24 hours before the beginning of the booked Service or in the case that the Customer, despite a proper booking, does not use the booked Service for any reason and has not cancelled his/her booking no later than 24 hours before the beginning of the booked Service, the Customer undertakes to pay SHS the price agreed for the booked Service in the full amount. In the case of non-payment of the price, SHS reserves the right to deny the Customer access to the SHS premises until the amount due has been paid. The use and booking of other Services provided by SHS is conditioned by proper payment of such overdue amount by the Customer.

6. The Customer is entitled to the provision of the Service of SHS only upon proper payment of the price for the Service provided as adjusted in the Price List at the time of booking the Service, while the Customer is obliged to pay this price to SHS no later than at the time of beginning of the Service provided.

III. Rights and Obligations of the Contracting Parties

1. SHS undertakes to provide the Customer with the Service ordered by the Customer in accordance with these General Terms and Conditions.

2. SHS undertakes to inform the Customer in a timely manner of all material facts affecting the proper provision of the Service.

3. Access to the premises, in which the Services are provided by SHS, is only possible for the Customer in the case of proper payment of the price for the ordered Service in accordance with these General Terms and Conditions. The Customer is obliged to pay the price for the ordered Service in accordance with the Customer’s instructions stated in particular on the website www.soundhealingslovakia.sk, usually at the reception in the premises, in which the ordered Services are provided. After payment of the price, SHS issues a proof of payment to the Customer, which the Customer presents to the specific person providing the Service on behalf of SHS.

4. Access to the premises, in which the Services are provided by SHS and using the Services under the influence of alcohol, narcotic or psychotropic substances is strictly prohibited. SHS has the right to immediately expel persons showing signs of alcohol, narcotic or psychotropic substances consumption from these premises without the right to a refund of the price paid for the Services provided. At the same time, SHS has the right, in the case of repeated violation of the above mentioned obligation, to prohibit such persons the access to the premises, in which the Services are provided.

5. By ordering the Service, the Customer declares that he/she is well aware of his/her medical condition and in case of doubts about suitability of the Service provided in relation to his/her medical condition, the Customer undertakes to consult the mentioned fact with SHS prior to using the ordered Services. The Customer uses all ordered Services freely and on his/her own responsibility. The Customer is obliged to inform SHS about a pregnancy prior to the Service provided and to follow the recommendations and instructions of SHS thereafter.

6. Smoking, consumption of alcoholic beverages, narcotic and psychotropic substances and food consumption is prohibited in the premises, in which the Services are provided. SHS is entitled to expel persons violating the mentioned obligation from the premises, in which the Servies are provided.

7. Upon arrival to the premises, in which the Services are provided by SHS, the Customer puts away personal belongings in the designated places, while valuable belongings shall be put away in the place designated for this purpose at the reception or in another place according to the directions and instructions of the SHS personnel. SHS is not responsible for the loss or destruction of belongings stored in different places than in the places designated for it according to this article of the General Terms and Conditions.

8. The Customer is obliged to choose appropriate clothing and footwear for the use of the ordered Service, in particular the clothing and footwear that does not show signs of dirt. SHS reserves the right to bring the Customer’s attention to any inappropriateness of the clothing or footwear and to ask for potencial remedies.

9. When using the ordered Service, the Customer undertakes to follow the directions and instructions of SHS, its personnel or other persons through whom SHS provides the ordered Service. If the Customer’s medical condition during the provision of the Service does not allow him/her to continue using the Service, the Customer is obliged to immediately inform SHS or other person through whom SHS provides the ordered Service and immediately discontinue using the Service. SHS is not responsible for any damages to health and property, which may be caused to the Customer by the Customer’s failure to follow the obligations implied from these General Terms and Conditions or by the failure to follow the the directions and instructions of SHS, its personnel or other persons through whom SHS provides the ordered Service. SHS is also not responsible for any damages to Customer’s health and property caused by the Customer’s intention, incaution, carelessness or overestimation of his/her physical stength and abilities.

10. The capacity of each Service is limited by the number of participants and in the case of capacity being reached, SHS reserves the right not to accept the Customer’s booking. In this case, the Service Contract between the Customer and SHS shall not come into effect, which is acknowledged by the Contracting Parties.

11. The Contracting Parties take into account that in the case of violation of any of the obligations mentioned in these General Terms and Conditions from the Customer’s side, the Customer shall not be entitled to a refund of the price paid for the Service in the case that the booked Services have not been provided to him/her at all or partially for the reason stated. In the case that the Customer has not been provided with the ordered Services due to violation of any obligation arised from these General Terms and Condition, at all or partially, and has not paid the price for the ordered Service yet, the Customer shall be obliged to pay for this Service properly and fully in accordance with the Price List of the Services.

IV. Privacy Policy

The Privacy Policy constitutes a separate document and is published on the website www.soundhealingslovakia.sk.

SHS processes personal data in accordance with the Regulation and Act No. 18/2018 Coll. on the Protection of Personal Data, as amended (hereinafter referred to as the “Act”)

V. Final provisions

1. By ordering the Service, the Customer obligatorily declares that prior to the actual booking he/she has properly read these General Terms and Conditions, which he/she has understood and which contents he/she agrees with.

2. The Contracting Parties take into account that at the moment of ordering the Service by the Customer in accordance with these Terms and Conditions, it means by the actual booking of the Service by the Customer, the Service Contract is concluded between them, while by concluding such Service Contract the rights and obligations arise for both Contracting Parties, emerging from the Service Contract and particularly the ones adjusted in these General Terms and Conditions. These General Terms and Conditions form an inseparable part of the Service Contract.

3. These General Terms and Conditions hvae been drawn up in good faith for the purpose of regulating the mutual rights and obligations between the Contracting Parties and with the emphasis mainly on fair relations between the Contracting Paties. If some provisions of these General Terms and Conditions become invalid, the validity of the remaining provisions of these General Terms and Conditions shall remain unaffected.

4. The Contracting Parties undertake to resolve any disputes arising from their contractual relationship founded under these General Terms and Conditions by mutual agreement as a matter of priority and in the event that no such agreement is reached between the Contracting Parties even after making maximum effort possible, either Contracting Party is entitled to bring its claim before the competenet authority or court of the Slovak Republic.

5. SHS reserves the right to change contents of these General Terms and Conditions.

There General Terms and Conditions come into force on………………….